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Grow My Business

June 02, 2017
President
Your next new customer has changed the way they buy . . . Have you changed the way you sell?
P

art-1 of this post demonstrated the importance of customer reviews to improve retention and grow your business. In Part-2 of this post will outline an Actionable 6-Point Satisfaction Rating Scale that will:
Demonstrate the Importance of Customer Satisfaction to Your Team
Define What Each Rating Means to Your Business (& Their Job)
What Action to Take with the Results to Improve Retention & Grow Your Business

May 24, 2017
President
Your next new customer has changed the way they buy . . . Have you changed the way you sell?
Y

our customers are talking about you already. Why not put them to work and let them help you grow your business. This article will demonstrate one often overlooked strategy you can use to improve customer retention in addition to adding Next New Customers to grow your business at the same time.